IT & ITES

    As the adage goes,“what cannot be measured cannot be improved”. The skill gap studies here give a granular knowledge of where our focus must be.
    Download Research Document For The IT & ITES Industry

    DOMESTIC DATA ENTRY OPERATOR

    IT & ITES SECTOR | CERTIFIED BY IT & ITES SECTOR SKILL COUNCIL (NASSCOM)
    Course/Role Description: Individuals are responsible to provide daily work reports and work on daily hour bases. The individual is responsible for electronic entry of data from the client side to the office site or vice-versa. Individual tasks vary depending on the size and structure of the organization.
    Duration:
    400 Hours (117 Hours Theory + 283 Hours Practical)
    Expected Jobs in:
    Cogent Technologies, Mphasis BPO, Serco BPO, Identity group and others
    Minimum Qualification:
    SSLC (10th Standard Pass)

    DOMESTIC BIOMETRIC DATA ENTRY OPERATOR

    IT & ITES SECTOR | CERTIFIED BY IT & ITES SECTOR SKILL COUNCIL (NASSCOM)
    Course/Role Description: Individuals at this job are mainly responsible for the smooth running of biometric data capture and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks, troubleshooting biometric system and network problems and diagnosing and solving hardware/software faults etc.
    Duration:
    400 Hrs (100 Hrs Theory + 300 Hrs Practical)
    Expected Jobs in:
    Cogent Technologies, Mphasis BPO, Serco BPO, Identity group and others
    Minimum Qualification:
    SSLC (10th Standard Pass)

    DOMESTIC IT HELPDESK ATTENDANT

    IT & ITES SECTOR | CERTIFIED BY IT & ITES SECTOR SKILL COUNCIL (NASSCOM)
    Course/Role Description: Individuals at this job are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; troubleshooting system and network problems and diagnosing and solving hardware/software faults etc.
    Duration:
    400 Hours (100 Hours Theory + 300 Hours Practical)
    Expected Jobs in:
    Cogent Technologies, Mphasis BPO, Serco BPO, Identity group and others
    Minimum Qualification:
    HSC/PUC

    ASSOCIATE – ANALYTICS (Hadoop, Big data, etc.)

    IT & ITES SECTOR | CERTIFIED BY IT & ITES SECTOR SKILL COUNCIL (NASSCOM)
    Course/Role Description: Individuals at this job are responsible for tracking business metrics and generating dashboards for the consumption of business managers. Individuals need to develop research protocols, analytical frameworks and crack tough business problems across verticals. Individuals also need to explore data to find new patterns and relationships by applying quantitative techniques, and build statistical models.
    Duration:
    400 Hrs (99 Hrs Theory + 301 Hrs Practical)
    Expected Jobs in:
    Cogent Technologies, Mphasis BPO, Serco BPO, Identity group and others
    Minimum Qualification:
    Bachelor’s degree in Statistics/Science/Technology/Mathematics or any other course.

    GRAPHIC DESIGNER

    IT & ITES SECTOR | CERTIFIED BY IT & ITES SECTOR SKILL COUNCIL (NASSCOM)
    Course/Role Description: Individuals at this job are responsible for designing and improving the look and feel, functionality and graphics appeal of the developed application.They may work standalone or along with application/functional developers to improve the aesthetics of the application being developed.
    Duration:
    400 Hours (100 Hours Theory + 300 Hours Practical)
    Expected Jobs in:
    Cogent Technologies, Mphasis BPO, Serco BPO, Identity group and others
    Minimum Qualification:
    HSC/PUC